Label bank

Privacy Policy

We will appropriately manage and protect personal information handled in the course of our business activities in compliance with laws and regulations, the "Guidelines Regarding the Protection of Personal Information in the Telecommunications Business" and internal rules and regulations, etc. The privacy policy is established as follows for the purpose of operating and improving the personal information protection system to ensure the peace of mind of our stakeholders, including customers, business partners, shareholders, and our directors, officers, and employees (hereinafter referred to as "employees, etc.")

1. Compliance with Laws and Regulations

With respect to the obtainment, use, and any other handling of customers' personal information, we shall comply with the Act on the Protection of Personal Information, the provisions of the Telecommunications Business Act regarding secrecy of communications, other related laws and regulations, the Guidelines Regarding the Protection of Personal Information in the Telecommunications Business ("Guidelines"), and this Privacy Policy.

2. Purposes of Use

a. Personal information obtained will be used within the scope of the purposes specified below.

1. Provision of services on this website (hereinafter referred to as "Online Services") and related administrative processing
2. Process of applications for membership-based online services
3. Response to inquiries and complaints from users
4. Planning and development of online services that meet the interests of users (questionnaires may be sent to users, but personal information collected through such questionnaires will not be disclosed to third parties)
5. Provision of information on products and services of us, content providers, or advertisers, and conduct of questionnaires (personal information collected will not be disclosed to any third party).
6. Notification to members who have won various prizes, etc.

b. In the event that we intend to use personal information beyond the scope of the above purposes of use, we shall clearly state the purpose of use and obtain the consent of the individual concerned in advance.

3. Use within the Scope of the Purpose of Use

We will handle customers' personal information only within the scope necessary to achieve the purposes of use specified and publicized in advance.
However, in cases falling under any of the items of Article 5, Paragraph 3 of the Guidelines, we may handle customers' personal information beyond the scope necessary to achieve the purposes of use specified and publicized in advance.

4. Retention Period

We will set the retention period of customers' personal information to the extent necessary for the purpose of use, and will delete customers' personal information without delay after the retention period has elapsed or the purpose of use has been achieved.
However, this does not apply to cases falling under any of the items of Article 11, Paragraph 1 of the Guidelines.

5. Security Control Measures

We will endeavor to keep customers’ personal information accurate and up-to-date, and will take necessary and appropriate security control measures to protect it from unauthorized access, falsification, leakage, loss, or damage.

6. Supervision of Employees

We supervise our employees as necessary and appropriate to ensure the safe management of our customers' personal information. We will also provide our employees with the education and training necessary to ensure the proper handling of personal information.

7. Supervision of Contractors

We may outsource all or part of the handling of customers’ personal information to a third party within the scope of the purpose of use. When selecting a subcontractor, we confirm that the subcontractor handles personal information appropriately, and we require the subcontractor to handle customers' personal information in an appropriate manner. In addition, we will exercise necessary and appropriate supervision over the contractor, such as by including in the contract an item concerning auditing of the handling of personal information.

8. Provision to Third Parties

We will not provide customers’ personal information to any third party without the customers’ consent, except in the cases listed in each item of Article 17, Paragraph 1 of the Guidelines.

9. Request for Disclosure, etc.

If customers wish to be notified of the purpose of use of the customers’ personal information, or to request disclosure, correction, addition, or deletion of the personal information, or to request suspension of use or suspension of provision to a third party of the personal information, please follow the procedures specified by us.

Please access our website below for the procedures for requesting disclosure of personal information.

10. Handling of Complaints

We will respond promptly and appropriately to complaints and other inquiries from customers regarding the handling of personal information.

Please access our website or call us as shown below for the complaints and other inquiries.
(Phone Contact) +81-6-6838-7090
(Available hours) 9:00AM to 5:00PM - JST Time

11. Response in the Event of Leakage

In the event of a leakage, etc. of customers' personal information, we will respond promptly and appropriately, including promptly notifying customers of the facts.

12. Continuous Improvement

We strive to continuously improve the handling of personal information within the company through the development of internal regulations regarding the protection of personal information, employee training, and the implementation of internal audits.

13. Japanese Version of This Privacy Policy shall Prevail

The original version of this Privacy Policy is written in Japanese.
In the event of any discrepancy between the English version and the Japanese version, the Japanese original shall prevail.

14. About Cookies

Our website uses cookies to improve your browsing experience. Unless you enter your personal information, your information will not be identified.
You can set your browser to refuse cookies, but please be aware that you may not be able to browse the website if you do so.

Update: July 1, 2022
5-12-8 Nishinakajima, Yodogawa-ku, Osaka - Japan
Label bank Co., Ltd.
CEO Hiroyuki Kawai