1. Compliance with Laws and Regulations
2. Purposes of Use
a. Personal information obtained will be used within the scope of the purposes specified below.
1. Provision of services on this website (hereinafter referred to as "Online Services") and related administrative processing
2. Process of applications for membership-based online services
3. Response to inquiries and complaints from users
4. Planning and development of online services that meet the interests of users (questionnaires may be sent to users, but personal information collected through such questionnaires will not be disclosed to third parties)
5. Provision of information on products and services of us, content providers, or advertisers, and conduct of questionnaires (personal information collected will not be disclosed to any third party).
6. Notification to members who have won various prizes, etc.
b. In the event that we intend to use personal information beyond the scope of the above purposes of use, we shall clearly state the purpose of use and obtain the consent of the individual concerned in advance.
3. Use within the Scope of the Purpose of Use
We will handle customers' personal information only within the scope necessary to achieve the purposes of use specified and publicized in advance.
However, in cases falling under any of the items of Article 5, Paragraph 3 of the Guidelines, we may handle customers' personal information beyond the scope necessary to achieve the purposes of use specified and publicized in advance.
4. Retention Period
We will set the retention period of customers' personal information to the extent necessary for the purpose of use, and will delete customers' personal information without delay after the retention period has elapsed or the purpose of use has been achieved.
However, this does not apply to cases falling under any of the items of Article 11, Paragraph 1 of the Guidelines.
5. Security Control Measures
We will endeavor to keep customers’ personal information accurate and up-to-date, and will take necessary and appropriate security control measures to protect it from unauthorized access, falsification, leakage, loss, or damage.
6. Supervision of Employees
We supervise our employees as necessary and appropriate to ensure the safe management of our customers' personal information. We will also provide our employees with the education and training necessary to ensure the proper handling of personal information.
7. Supervision of Contractors
We may outsource all or part of the handling of customers’ personal information to a third party within the scope of the purpose of use. When selecting a subcontractor, we confirm that the subcontractor handles personal information appropriately, and we require the subcontractor to handle customers' personal information in an appropriate manner. In addition, we will exercise necessary and appropriate supervision over the contractor, such as by including in the contract an item concerning auditing of the handling of personal information.
8. Provision to Third Parties
We will not provide customers’ personal information to any third party without the customers’ consent, except in the cases listed in each item of Article 17, Paragraph 1 of the Guidelines.
9. Request for Disclosure, etc.
If customers wish to be notified of the purpose of use of the customers’ personal information, or to request disclosure, correction, addition, or deletion of the personal information, or to request suspension of use or suspension of provision to a third party of the personal information, please follow the procedures specified by us.Please access our website below for the procedures for requesting disclosure of personal information.
10. Handling of Complaints
We will respond promptly and appropriately to complaints and other inquiries from customers regarding the handling of personal information.Please access our website or call us as shown below for the complaints and other inquiries.
(Phone Contact) +81-6-6838-7090
(Available hours) 9:00AM to 5:30PM - JST Time
11. Response in the Event of Leakage
In the event of a leakage, etc. of customers' personal information, we will respond promptly and appropriately, including promptly notifying customers of the facts.
12. Continuous Improvement
We strive to continuously improve the handling of personal information within the company through the development of internal regulations regarding the protection of personal information, employee training, and the implementation of internal audits.
In the event of any discrepancy between the English version and the Japanese version, the Japanese original shall prevail.
14. About Cookies
Update: July 1, 2022
5-12-8 Nishinakajima, Yodogawa-ku, Osaka - Japan
Label bank Co., Ltd.
CEO Hiroyuki Kawai